Jaap Linssen28 aug. 20202 minutenWhy do Communities of Practice fail?I've been writing a series of articles on the three maturity levels we see at companies using social technologies. The three levels are:...
Jaap Linssen16 jan. 20183 minutenSocial platform managers KPIsOver the past few weeks I’ve had a number of conversations with social platform managers about their KPIs for 2018. A social platform...
Giselle Pereira29 dec. 20173 minutenLessons learned from eternal SeptemberA trip down memory lane Internet early birds might remember Usenet, a set of forums that were the precursor to forums like we know them...