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Jaap Linssen
Aug 28, 20202 min read
Why do Communities of Practice fail?
I've been writing a series of articles on the three maturity levels we see at companies using social technologies. The three levels are:...


Jaap Linssen
Jan 16, 20183 min read
Social platform managers KPIs
Over the past few weeks I’ve had a number of conversations with social platform managers about their KPIs for 2018. A social platform...


Giselle Pereira
Dec 29, 20173 min read
Lessons learned from eternal September
A trip down memory lane Internet early birds might remember Usenet, a set of forums that were the precursor to forums like we know them...
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