Jaap LinssenAug 28, 20202 minWhy do Communities of Practice fail?I've been writing a series of articles on the three maturity levels we see at companies using social technologies. The three levels are:...
Jaap LinssenJan 16, 20183 minSocial platform managers KPIsOver the past few weeks I’ve had a number of conversations with social platform managers about their KPIs for 2018. A social platform...
Giselle PereiraDec 29, 20173 minLessons learned from eternal SeptemberA trip down memory lane Internet early birds might remember Usenet, a set of forums that were the precursor to forums like we know them...